FAQs

1. How do I place an order?

Simply browse our store, add your favorite items to the cart, and proceed to checkout. Enter your shipping and payment details, confirm the order, and you’ll receive a confirmation email instantly.

2. What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are securely processed.

3. Do you ship worldwide?

Yes! We ship to most countries worldwide. Delivery times and costs may vary depending on your location.

4. How long does shipping take?

  • Standard Shipping: 6–12 business days

  • Express Shipping (if available): 5–10 business days
    Please note that customs clearance, holidays, or unforeseen delays may affect delivery times.

5. How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking link. It may take 1–3 business days for the tracking information to update.

6. Can I change or cancel my order?

If you need to make changes or cancel your order, please contact us at support@wowmost.com within 24 hours of placing your order. After the order has been dispatched, changes are no longer possible, but you may still use our Returns Policy.

7. What is your return and refund policy?

We offer a 30-day return and refund guarantee. If your item is defective, damaged, or not as described, you are eligible for a refund or replacement. For full details, please see our Returns & Refund Policy page.

8. Do you offer exchanges?

Yes! We provide free exchanges in the form of store credit for sizing issues. Contact our support team to initiate an exchange.

9. What if my package is lost or items are missing?

If your order hasn’t arrived within the expected timeframe, or if items are missing, please email us at support@wowmost.com with your order number and photos of the package/shipping label. We’ll investigate and resolve it quickly.

10. Will I have to pay customs duties or taxes?

International orders may be subject to customs duties, VAT, or import taxes, depending on your country’s regulations. These charges are not included in our product prices and are the responsibility of the customer.

11. Is shopping at Wowmost secure?

Absolutely. Our checkout is powered by Shopify and leading payment processors. All transactions are encrypted, and we never store your full payment details.

12. Do you offer discounts or promotions?

Yes! We occasionally run seasonal sales, bundle deals, or exclusive offers for subscribers. Sign up for our newsletter to stay updated.

13. What if my product arrives damaged or defective?

Please contact us within 30 days with photos or videos of the damaged item. We’ll review your claim and provide a free replacement or full refund.

14. Do you accept bulk or wholesale orders?

For wholesale inquiries, please reach out to support@wowmost.com. Depending on the product, bulk discounts may be available.

15. How can I contact customer support?

Our support team is available 24/7. You can reach us at:
support@wowmost.com